Principal Assistant (Staff) – Software Vendor and Supplier Manager
Duties
- Manage and oversee the ITSM ticketing queue coming into the ECAM.
- Participate in projects needing software solutions, such as NASO.
- Create Purchase Requisitions (PRs) inside the financial system for software requests.
- Monitor and distribute software licence delivery to customers (all NATO Divisions).
- Interact with our direct colleagues in Acquisitions (ACQ) team, about the ordering system, to include software pricing, and other anomalies, to benefit the ECAM processes.
- All the time, being mindful of the ECAM SLAs to deliver software licences on time.
Requirement
- At least 3 years of professional work experience.
- Already worked on NATO related accounts and is aware of the NATO processes.
- Have experience with ITSM type tools and systems.
- Some work outside normal office hours may be required Up to 50 TDY within Belgium per year.
- Required Security Clearance: NATO Secret.