Principal Assistant (Staff) – Software Vendor and Supplier Manager

Braine-l'Alleud, Belgium Deadline: 23-07-2026 Geplaatst: 09-07-2026 #17167

Duties

  • Manage and oversee the ITSM ticketing queue coming into the ECAM.
  • Participate in projects needing software solutions, such as NASO.
  • Create Purchase Requisitions (PRs) inside the financial system for software requests.
  • Monitor and distribute software licence delivery to customers (all NATO Divisions).
  • Interact with our direct colleagues in Acquisitions (ACQ) team, about the ordering system, to include software pricing, and other anomalies, to benefit the ECAM processes.
  • All the time, being mindful of the ECAM SLAs to deliver software licences on time.

Requirement

  • At least 3 years of professional work experience.
  • Already worked on NATO related accounts and is aware of the NATO processes.
  • Have experience with ITSM type tools and systems.
  • Some work outside normal office hours may be required Up to 50 TDY within Belgium per year.
  • Required Security Clearance: NATO Secret.

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