Business Services Project Manager for CDT Capability Coherence Section
CDT-0005, Business Services Project Manager for CDT Capability Coherence Section
50% telework and 50% on-site
Duties
- Manage and deliver business services projects and programs within scope, time, and budget
- Lead alignment and collaboration across NATO entities (e.g., HR, Finance, Procurement, Legal)
- Conduct stakeholder management and ensure effective communication across the enterprise
- Develop and maintain project documentation and artefacts
- Identify, track, and mitigate risks and issues
- Lead and operationalize the Business Services Transformation Office
- Act as main point of contact for business transformation within CDT
- Define objectives, resources, and ways of working for the transformation office
- Provide expert advisory (SME) support on business services, ERP implementations, and transformation initiatives
- Support decision-making with best practices and industry knowledge
Requirements
Mandatory:
- 8 years of experience in digital transformation, especially in business services (HR, Finance, Procurement) and large ERP programs
- Proven program and project management experience
- Experience delivering ERP and business services projects in large international organizations
- Strong stakeholder management skills, including senior executives
- Excellent English communication skills (written and verbal), including ability to present complex topics clearly
Desirable:
- Experience working within NATO or knowledge of NATO policies
- Familiarity with business services and ERP market solutions
- Experience with cloud platforms (commercial or on-premise)
- Ability to work in complex multinational environments (e.g., military/NATO context)
- Knowledge of frameworks such as TOGAF, COBIT, and ITIL