Key Duties & Responsibilities

1. Training Development Support

• Assist in developing training materials aligned with course design, SOW, and Academy standards
• Support adaptation and tailoring of in-house training solutions
• Maintain and update training documentation (lesson plans, handouts, schedules, CCDs)
• Ensure all training deliverables are prepared according to project timelines

2. Quality Assurance & Review

• Coordinate and support reviews of training materials before delivery
• Validate training solutions delivered by external/industry partners
• Ensure alignment with learning objectives and standards

3. Learning Systems & Course Management

• Integrate e-learning content (web courses, micro-learning, exercises) into the Learning Management System (LMS)
• Maintain and update the NCI Academy course pipeline and catalogue
• Support updates to the learning design database (LDDB)

4. Project & Administrative Support

• Support execution of training development projects
• Organize and coordinate Training Needs Analysis (TNA) working groups and kick-off meetings
• Handle scheduling, minute-taking, and document distribution

5. General Support

• Assist senior learning designers in all phases of course development
• Perform additional duties as required

Requirements

Education

• Bachelor’s degree 3 years experience, OR
• 8 years relevant experience (in lieu of degree)

Experience

• Minimum 3 years in project/service support in a customer-facing role
• Experience with instructional design models, such as:
  • ADDIE
  • SAM (Successive Approximation Model)
  • Action Mapping

Technical Knowledge (at least one area)

• NATO operational domains (Land, Air, Maritime, Logistics, JISR)
• Command & Control Functional Services (C2FS)
• Cyber Security / Cyber Defence
• Experience with systems like McAfee ePolicy
• Certifications such as:
  • Microsoft MCSA/MCSE
  • VMware VCP
  • Cisco CCNA

Desirable Experience

• Learning Management Systems (e.g., Moodle)
• Delivering technical training (to both technical and non-technical audiences)
• Experience in military or technical environments
• Agile or other project methodologies
• Training Needs Analysis (TNA)
• Authoring tools (e.g., Adobe Captivate, Articulate Storyline)

Work Conditions

• Location: Oeiras, Portugal
• On-site: 100%
• Duration: 25 May – 31 December 2026
• Total hours: 1368
• Environment: Normal office conditions
• Security clearance: NATO Secret
• Grade: NATO G10

Key Competencies

• Instructional design support
• Attention to detail and quality assurance
• Coordination and administrative organization
• Learning technologies (LMS, e-learning tools)
• Communication and teamwork
• Ability to support structured training projects