Duties & Responsibilities:

• Manage business administration services and support senior managers and leadership teams.

• Coordinate calendars, prioritize meeting requests, and manage sensitive/confidential information.

• Ensure managers have necessary resources and information to support processes and cross-team coordination.

• Facilitate departmental information flow, knowledge sharing, and alignment of administrative activities.

• Create, track, and manage multi-level tasks for self and team members.

• Manage project portals, document libraries, and project status reporting.

• Support project delivery including scope, resources, timelines, risk & issue management, and change management.

• Implement and monitor information and records management policies and controls.

• Coordinate stakeholder engagement and communications, plan events/workshops, produce minutes, and track action plans.

• Assist in resource planning and allocation, monitoring performance, and coordinating with Resource Managers.

• Recommend remediation actions and identify risks associated with information use.

Requirements:

• Education & Experience:

  • Higher vocational training with 5 years post-related experience, or secondary education with 3 years post-related experience.

• Strong analytical, business analysis, and reporting skills, including Power BI.

• Experience with Agile methodologies and Kanban tools.

• Proficiency in project planning/control and resource management tools (e.g., MS Project, ServiceNow).

• Strong interpersonal, communication, and stakeholder management skills.

• Proven ability to build relationships with internal and external stakeholders.

• Experience in planning, problem-solving, and resource management in complex environments.

Key Skills & Competencies:

• Analytical and business problem-solving capabilities.

• Strong written, verbal, and presentation skills.

• Ability to manage confidential information and prioritize multiple tasks.

• Ability to support effective project and stakeholder management.

Working Conditions: Office-based, full-time.