C004268 - Principal Technician (VTC/AV)

Position Details

• Title: Principal Technician (VTC/AV)

• Reference: IWC Request No. C004268

• Location: The Hague, Netherlands

• Start Date: 11 August 2025

• End Date: 31 December 2025

• Total Hours: 836

• Working Arrangement: Full-time, on-site

• Security Clearance Required: NATO Cosmic Top Secret

Primary Duties

Under the supervision of the Digital Events Manager, the incumbent will:

• Set up and manage AV systems for digital meetings/events (equipment, streaming, and recording).

• Create and implement detailed AV plans in coordination with clients.

• Operate and manage a mobile streaming studio, including videowalls and greenscreens.

• Develop technical plans and "Run of Show" documentation for large digital/hybrid events.

• Lead and supervise AV technical teams during live events.

• Configure and operate PTZ cameras using NDI protocol.

• Design digital content: jingles, banners, and signage for events.

• Provide first-line support for issues with conferencing systems (scheduling, video bridging, recording, etc.).

• Monitor and troubleshoot AV/VTC infrastructure and services.

• Deputize for senior staff when required.

• Perform other related duties as assigned.

Qualifications & Experience

Education:

• Higher education/training in Telecommunications, Electronics, Electrical, or Computer Engineering.

Professional Experience:

• Minimum 5 years of experience in AV operations, especially in:

  • Sound mixing for live events/TV.

  • Operating PTZ cameras (NDI).

  • Video production systems: vMix, Blackmagic.

  • Streaming via platforms like Webex, Microsoft Teams, Skype.

  • Leading AV teams in hybrid/digital settings.

Technical Skills:

• Configuration/troubleshooting of collaboration systems (e.g., Poly RMX, Cisco, Poly DMA, Poly RPRM).

• Competence in managing digital event production workflows.

Additional Knowledge:

• Experience in international environments with military/civilian elements.

• Understanding of NATO operations and organizational structure (ACO, ACT).

Language Requirements

• Full fluency (spoken and written) in English (one of NATO’s official languages).

• Some knowledge of the second NATO language (French) is desirable.

Working Conditions

• Environment: Office and secure facilities (some underground).

• Schedule: May include shift work and extended hours.

• Travel: Frequent travel to NATO and partner sites; possible travel to operational areas both within and outside NATO boundaries.