2024-0335, CYBERSPACE OPERATIONS THREAT HUNTING SUPPORT

Duties

The contractor shall deliver the following functions:

Based on directions from the Service Delivery Manager (SDM) and deputy SDM:

• Based on directions from the Service Delivery Manager (SDM) and deputy SDM:
• organise meetings (both in-person but virtual using NATO videoconferencing infrastructure),
• open service requests, change requests and work orders within NCIA and NCSC ticketing and tasking systems,
• pro-active follow-up of existing requests in various systems on a periodic basis

Based on directions from the Service Delivery Manager (SDM) and deputy SDM:

• write emails to stakeholders of the service,
• write and review SoW, contracts and license agreements,
• resource planning,
• writing, editing and creation of SOP/SOI in the NCSC wiki,
• presentation slides preparation.

Requirements

Services under the current SOW are to be delivered by ONE resource that must meet the following experience, qualities and qualifications:

• Experience in engaging with highly technical cyber security professionals.
• Experience in summarizing discussions, identifying relevant points and action items.
• Language proficiency in English meets or exceeds the NATO STANAG 6001 Level 3 “Professional Proficiency”.
• The contractor shall be dressed suitably for meetings with high ranked officials. No religious sign shall be worn during such meeting.
• The contractor shall actively collaborate during internal meeting and touchpoints discussions to improve the quality of services.
• Strong reporting skills to various levels of seniority
• Accuracy and attention to detail.
• A previous experience in working for or supporting a military or governmental organization is asset.